Frequently Asked Questions

Last updated: September 11, 2026

Dishwaft is owned and operated by Belun Technology Company Limited.

What does Dishwaft sell?

Dishwaft offers thoughtfully selected kitchenware, including tableware, dinnerware, plates, serving pieces, and other dining essentials designed for everyday meals and special occasions.

How do I place an order?

Select the products you wish to purchase, add them to your cart, and proceed to checkout. Please review your contact, shipping, and payment information before submitting your order.

Can I change or cancel my order?

Contact us at service@dishwaft.com as soon as possible. We will try to assist, but changes or cancellations cannot be guaranteed once an order has entered processing or shipment preparation.

How can I track my order?

When tracking information becomes available, a shipping confirmation will be sent to the email address provided at checkout. Tracking updates may take several days to appear after the shipping label is created.

How long will delivery take?

Delivery times vary depending on the destination, shipping method, carrier operations, and customs processing. Available shipping information and estimated delivery times will be provided at checkout or in our Shipping Policy.

What should I do if my order arrives damaged or incorrect?

Please email service@dishwaft.com promptly with your order number, a description of the issue, and clear photographs of the product and packaging. Our team will review the information and provide further assistance.

Can I return an item?

Eligible products may be returned in accordance with our Return & Refund Policy. Please contact us before sending any item back. Returns sent without prior authorization may not be accepted.

How should I care for my tableware?

Care requirements vary by product and material. Please review the product description and any care instructions supplied with your item. Unless specifically stated otherwise, avoid sudden temperature changes, abrasive cleaners, and impacts that could damage delicate tableware.

What payment methods do you accept?

We accept the payment methods displayed at checkout. Available options may vary depending on your location, currency, and payment provider.

How can I contact Dishwaft?

For product, order, shipping, return, or payment inquiries, please contact:

Brand Name: Dishwaft
Company Name: Belun Technology Company Limited
Registered Address: ROOM 225B, 2/F, BUILDING 1W, PHASE ONE, HONG KONG SCIENCE PARK, PAK SHEK KOK, NT, HONG KONG
Email: service@dishwaft.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.