Terms and Conditions
Last updated: September 11, 2026
Overview
These Terms and Conditions govern purchases made through dishwaft.com (“Dishwaft”), an online store operated by Belun Technology Company Limited. By placing an order through the website, you enter into a purchase transaction with Belun Technology Company Limited, subject to these Terms and the policies published on our website.
Dishwaft is owned and operated by Belun Technology Company Limited.
Product Information
Dishwaft offers kitchenware, including tableware, dinnerware, plates, serving pieces, and related dining essentials.
We make reasonable efforts to display product descriptions, dimensions, materials, colors, finishes, prices, and images accurately. However, actual appearance may vary slightly due to lighting, photography, screen settings, natural material variations, or normal manufacturing differences.
We may correct errors, update product information, change prices, or modify availability without prior notice.
Orders
Submitting an order constitutes an offer to purchase the selected products. An order confirmation acknowledges receipt of your order but does not guarantee final acceptance.
We may refuse, limit, or cancel an order due to payment failure, suspected fraud, inventory shortages, pricing errors, shipping restrictions, or other reasonable circumstances.
If we cancel an order after payment has been collected, an eligible refund will be issued to the original payment method.
Prices and Payment
Product prices, shipping charges, applicable taxes, discounts, and the final order total will be displayed at checkout.
By submitting payment information, you confirm that it is complete and accurate and that you are authorized to use the selected payment method.
Payments may be processed through third-party payment providers. Your bank or payment provider may apply currency-conversion charges, international transaction fees, or other fees that are not controlled by Dishwaft.
Shipping and Delivery
Processing times, shipping options, costs, and estimated delivery periods are described in our Shipping Policy or displayed at checkout.
Delivery dates are estimates and are not guaranteed. Delays may result from carrier operations, customs processing, severe weather, holidays, remote destinations, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. Address changes cannot be guaranteed after an order has entered processing or shipment preparation.
Damaged, Incorrect, or Missing Items
Please inspect your order after delivery. If an item arrives damaged, defective, incorrect, or incomplete, contact service@dishwaft.com promptly.
Include your order number, a description of the issue, and clear photographs of the product and packaging where applicable. We will review the information and provide an appropriate resolution in accordance with our policies and applicable law.
Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
You must contact us before returning an item. Returns sent without prior authorization may not be accepted. Approved refunds will generally be issued to the original payment method, subject to processing times imposed by the payment provider.
Product Use and Care
Customers are responsible for reviewing and following the product descriptions, warnings, and care instructions supplied with each item.
Tableware and kitchenware may be damaged by impact, sudden temperature changes, abrasive cleaning products, improper storage, or use that is inconsistent with the applicable instructions.
Products should be inspected before use and used only for their intended purpose.
Intellectual Property
All website content—including text, photographs, graphics, logos, designs, product descriptions, and page layouts—is owned by or licensed to Dishwaft and is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, sell, or commercially exploit any website content without prior written permission.
Third-Party Services
Our website may use or link to third-party services, including payment, shipping, analytics, and technology providers.
We are not responsible for the availability, content, security, terms, or privacy practices of third-party websites or services. Your use of those services may be subject to the provider’s own terms and policies.
Limitation of Liability
To the extent permitted by applicable law, Dishwaft and Belun Technology Company Limited will not be liable for indirect, incidental, special, or consequential losses arising from your purchase, use of the website, or use of a product.
Nothing in these Terms excludes or limits any liability, consumer right, or remedy that cannot legally be excluded or limited.
Changes to These Terms
We may update these Terms and Conditions to reflect changes in our products, services, business practices, or legal obligations.
The revised version will be posted on this page with an updated “Last updated” date. Changes will apply to the extent permitted by applicable law.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
Contact Us
For questions about these Terms, an order, or our services, please contact:
Brand Name: Dishwaft
Company Name: Belun Technology Company Limited
Registered Address: ROOM 225B, 2/F, BUILDING 1W, PHASE ONE, HONG KONG SCIENCE PARK, PAK SHEK KOK, NT, HONG KONG
Email: service@dishwaft.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.