Privacy Policy

Last updated: September 11, 2026

This Privacy Policy explains how Dishwaft collects, uses, discloses, and protects personal information when you visit dishwaft.com, place an order, contact us, or otherwise use our services.

Dishwaft is owned and operated by Belun Technology Company Limited.

About Our Business

Dishwaft is an online retail store operated by Belun Technology Company Limited. We are responsible for the products sold through dishwaft.com, including order processing, customer service, returns, refunds, and other customer-related transactions.

Personal Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact details, including your name, email address, telephone number, billing address, and shipping address

  • Order and account information

  • Payment and transaction information

  • Customer service communications

  • Device, browser, IP address, and website-usage information

  • Information collected through cookies, pixels, and similar technologies

  • Marketing and communication preferences

Payment information may be processed directly by our payment service providers. We do not directly store complete credit or debit card details.

How We Use Personal Information

We may use personal information to:

  • Process, fulfill, and deliver orders

  • Manage payments,}

  • Returns, refunds, and customer inquiries

  • Provide order confirmations and shipping updates

  • Operate, maintain, and improve our website

  • Detect fraud, unauthorized transactions, and security threats

  • Personalize content and measure website performance

  • Send marketing communications where permitted

  • Comply with legal obligations and enforce our policies

Where required by law, we process personal information based on consent, contractual necessity, legal obligations, or legitimate business interests.

How We Disclose Personal Information

We may disclose personal information to service providers that help us operate our business, including:

  • E-commerce and website-hosting providers

  • Payment processors and financial institutions

  • Warehouses, suppliers, shipping carriers, and fulfillment partners

  • Analytics, advertising, and marketing providers

  • Customer support and technology providers

  • Professional advisers and government authorities where legally required

We may also disclose information in connection with a business transaction, such as a merger, acquisition, reorganization, or sale of assets.

We do not disclose personal information for purposes unrelated to operating our business except with your consent or as permitted by law.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, understand website activity, improve performance, and support advertising where permitted.

You may manage cookies through the preference tool available on our website, where provided, or through your browser settings. Disabling certain cookies may affect website functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain transaction and business records, resolve disputes, prevent fraud, and comply with legal obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no electronic transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access or correct your personal information

  • Request deletion of certain personal information

  • Obtain a portable copy of certain information

  • Restrict or object to certain processing

  • Withdraw consent where applicable

  • Opt out of targeted advertising or the sale or sharing of personal information

  • Appeal a decision concerning a privacy request

To exercise an applicable right, email service@dishwaft.com with the subject line “Privacy Request.” We may request information to verify your identity before processing the request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages or by contacting us. You may still receive non-promotional communications concerning your orders or account.

Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us.

International Data Transfers

Your personal information may be processed in countries outside your place of residence. Where required, we use appropriate safeguards for international transfers of personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The revised version will be posted on this page with an updated “Last updated” date.

Contact Us

For questions about this Privacy Policy or your personal information, please contact:

Brand Name: Dishwaft
Company Name: Belun Technology Company Limited
Registered Address: ROOM 225B, 2/F, BUILDING 1W, PHASE ONE, HONG KONG SCIENCE PARK, PAK SHEK KOK, NT, HONG KONG
Email: service@dishwaft.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.